[{"content":"See all of the publications.\n","date":"3 July 2026","externalUrl":null,"permalink":"/posts/","section":"All posts","summary":"","title":"All posts","type":"posts"},{"content":"","date":"3 July 2026","externalUrl":null,"permalink":"/tags/news/","section":"Tags","summary":"","title":"News","type":"tags"},{"content":"","date":"3 July 2026","externalUrl":null,"permalink":"/tags/","section":"Tags","summary":"","title":"Tags","type":"tags"},{"content":"After a year of development, TourLatch is live for our founding customer — Uncle Alex Travel! \u0026#x1f389;\nUncle Alex Travel is a family business I\u0026rsquo;m also part of, so I get to experience TourLatch as an operator myself every day. I\u0026rsquo;m working closely with admins and drivers of the company to constantly improve TourLatch.\nA Tour of TourLatch # TourLatch today has three main roles: the operator, the customer and the driver. Here\u0026rsquo;s how each one experiences it.\nOperator (most likely you) # The operator runs the show. During setup they create tours, add new drivers and team members, and connect other platforms so bookings stay in sync. Day-to-day, they manage bookings in the Booking Calendar and coordinate pickups in the Pickup Planner.\nBooking Calendar # TourLatch Booking Calendar page. The operator sees all bookings in a calendar view, and can create, edit or cancel them from the right panel. Reaching out to a customer is one click: WhatsApp, Telegram, or email opens instantly. Same for addresses: tap one and Google Maps opens.\nPickup Planner # TourLatch Pickup Planner page. In the Pickup Planner, the operator sets pickup times and assigns drivers to each booking. In the example above, Reindeer Farm tour on July 3 has one booking (by Artur Ruya) with driver John assigned for 9 AM.\nYour Customer # As soon as the operator clicks \u0026ldquo;Confirm pickup time\u0026rdquo;, the customer gets an automatic notification. No waiting, no need to contact you for updates. If anything changes, they\u0026rsquo;re notified automatically too.\nPickup time notification on the lockscreen. Pickup time notification in WhatsApp. Pickup time notification in email. Your Driver # One of the driver\u0026rsquo;s primary tasks is picking up customers on time and in the right place, and that\u0026rsquo;s exactly what TourLatch helps with.\nThe driver sees all pickups that are assigned to them in a Telegram bot.\nTelegram bot for TourLatch drivers. Google Maps opened by tapping the address. The driver can also open navigation to the pickup location with one tap on the address, and reach the customer in one tap via phone, WhatsApp, Telegram, or email.\nOur Three-Stage Release Plan # To make sure TourLatch is ready before opening it up widely, I\u0026rsquo;m following a three-stage release plan.\nStage 1. Founding Customer We are here A single company using TourLatch every day to run its operations I'm working side by side with Uncle Alex Travel to make TourLatch better: looking closely at every real-world use case, bug, and point of confusion, and shaping the product around what actually matters. Stage 2. Early Access Soon Bringing on a few more customers More customers mean a broader variety of use cases. I\u0026rsquo;ll help each one get set up, then stay close to gather feedback and keep improving the product.\nTip There are still spots available. Join the shortlist!\nStage 3. General Availability Later Gates open Anyone can sign up, no waitlist. By this point TourLatch will have been running in real businesses for a while, with all the rough edges worked out. And you'll always be able to reach me directly if you need help. Join Early Access # Don\u0026rsquo;t wait for General Availability. Drop your email at tourlatch.com or reach out at contact@tourlatch.com, and after a quick chat you\u0026rsquo;ll be on board as an Early Adopter.\nNot Sure Yet? # Reach out anyway. Tell me about your business and we\u0026rsquo;ll figure out together if TourLatch is a good fit.\n","date":"3 July 2026","externalUrl":null,"permalink":"/posts/tourlatch-is-live/","section":"All posts","summary":"TourLatch is live with our founding customer. A look inside the product and how to join Early Access.","title":"TourLatch is Live for Our Founding Customer: A Look Inside \u0026 Early Access","type":"posts"},{"content":" News, tips, demos, and anything TourLatch — all in one place. ","date":"3 July 2026","externalUrl":null,"permalink":"/","section":"Welcome to the TourLatch Blog! 🎉","summary":"","title":"Welcome to the TourLatch Blog! 🎉","type":"page"},{"content":"","externalUrl":null,"permalink":"/authors/","section":"Authors","summary":"","title":"Authors","type":"authors"},{"content":"","externalUrl":null,"permalink":"/categories/","section":"Categories","summary":"","title":"Categories","type":"categories"},{"content":"","externalUrl":null,"permalink":"/series/","section":"Series","summary":"","title":"Series","type":"series"}]